Wine & Spirit Education Trust WSET Level 1
2018-07-24 08:30 - 16:30 (Australia/Brisbane) | Townsville (Venue TBC)
This qualification is ideal for people who don’t know much about wine and are keen to learn to increase their employment opportunities, or for their own personal interest. Employment opportunities where the WSET Level 1 Award in Wines would be very applicable include cafes and restaurants, wine bars, hotels and bottle shops.

Wine tasting is offered to adult students as part of this program. Students who are under 18 years of age or do not taste wine for health or religious reasons may still complete course requirements and obtain the qualification.

Please note the cut off date for this course is 9 July 2018.

Gateway Day Rockhampton
2018-07-27 10:00 - 14:00 | North Rockhampton State High School, Berserker Street, North Rockhampton, Queensland, 4701, Australia
The Food, Wine and Tourism Gateway Schools program is proud to partner with Restaurant 98 to bring you industry insight and hands-on experience in the restaurant industry.
Join us in learning from one of Rockhampton’s top rated restaurants, where you will learn industry expectations and what challenges are faced daily. You will also have the opportunity to get hands on experience in preparing a dish with Restaurant 98’s Sous Chef Sophie Markey.
10am Meet the owner Janet Kavanagh for Front of House overview and expectations from new staff
10.30am Sophie will take you through a hands on cooking session while discussing kitchen management and operations as well as useful industry tips.
12.30pm Lunch
1pm Janet and Sophie will talk about their journey and industry trends. Q&A session.
A certificate of currency with the standards affected will also be provided for this day for auditing purposes.
To reserve your place in this fantastic training opportunity, please complete the registration form and return to qcwt@usq.edu.au.
Janet has been operating businesses for over 37 years in retail and hospitality. She has been the co-owner and operator of Restaurant 98 for the past 3 years. Since taking over in 2015 the restaurant has received the reputation of being one of the best in Rockhampton. Janet has orchestrated the main event of the Food and Wine Festival in 2015 and 2016 serving a 6 course meal and hosting some of Australia’s renowned celebrity chefs.
*Please also note that the cost listed is for registered Gateway Schools. The cost for non Gateway Schools is $40pp.

Wine & Spirit Education Trust WSET Level 2
2018-08-07 08:30 - 2018-08-09 16:30 | QCWT, 22 Caves Road, Stanthorpe, Qld, 4380, Australia
Do you want to take your wine knowledge to the next level? The WSET Level 2 Award in Wines and Spirits qualification provides an industry standard introduction to the main styles of wines and spirits available to front-line staff involved in the service or sale of wine and spirits. This qualification aims to provide the product knowledge and skills in the storage and service of wines required to prepare a person for employment in wine hospitality or retail.
This qualification is recognized internationally in over 55 countries. Course topics include:

Factors influencing style
Grape varieties
Key wine producing regions of the world
Sparkling wines
Sweet wines and fortified wines
Spirits & liqueurs
Information & advice for customers & staff
Describing the characteristics of the principal wines of the world

Please note the cut off date for this course is 25 July 2018.

Wine & Spirit Education Trust WSET Level 1
2018-08-14 08:30 - 16:30 | Cairns (Venue TBC)
This qualification is ideal for people who don’t know much about wine and are keen to learn to increase their employment opportunities, or for their own personal interest. Employment opportunities where the WSET Level 1 Award in Wines would be very applicable include cafes and restaurants, wine bars, hotels and bottle shops.

Wine tasting is offered to adult students as part of this program. Students who are under 18 years of age or do not taste wine for health or religious reasons may still complete course requirements and obtain the qualification.

Please note the cut off date for this course is 30 July 2018.

Wine & Spirit Education Trust WSET Level 2
2018-08-15 08:30 - 2018-08-17 16:30 | Cairns (Venue TBC)
Do you want to take your wine knowledge to the next level? The WSET Level 2 Award in Wines and Spirits qualification provides an industry standard introduction to the main styles of wines and spirits available to front-line staff involved in the service or sale of wine and spirits. This qualification aims to provide the product knowledge and skills in the storage and service of wines required to prepare a person for employment in wine hospitality or retail.
This qualification is recognized internationally in over 55 countries. Course topics include:

Factors influencing style
Grape varieties
Key wine producing regions of the world
Sparkling wines
Sweet wines and fortified wines
Spirits & liqueurs
Information & advice for customers & staff
Describing the characteristics of the principal wines of the world

Please note the cut off date for this course is 30 July 2018.

Gateway Day Food Technology
2018-09-05 09:30 - 15:30 | Cnr of Park Road and School Road, Yeronga
The Food, Wine and Tourism Gateway Schools program is proud to partner with Steggall Nutrition and Trisco Foods to bring you industry insight in food production, manufacturing and preservation.
This event will take you to 3 businesses that apply food technology to their products. Expand your understanding of what other aspects of employment there is in the food industry. Learn from the best and break down the science, technology, engineering, maths and design elements in a real world environment. There will be a presentation from each company as well as a behind the scenes tour of these Brisbane companies.
A bus and lunch will be provided at Redbank Plains State High School where you can meet the team behind the successful business Platters on Willow.
First Stop: Steggall Nutrition whose focus is on dry products that they develop and manufacture for contract customers. They research all aspects of ingredients and regulatory requirements of all potential products.
Next Stop: Trisco Foods, a Brisbane company with a history that stretches back to 1875. They produce a wide range of products from simple syrups and toppings, to low water activity bake stable fillings and gourmet fruit pastes.
A certificate of currency with the standards affected will also be provided for this day for auditing purposes.
To register please go to Eventbrite.
*Please also note that the cost listed is for registered Gateway Schools. The cost for non Gateway Schools is $64pp plus booking fee and GST.

Wine & Spirit Education Trust WSET Level 2
2018-09-10 08:30 - 2018-09-12 16:30 | Cairns (Venue TBC)
Do you want to take your wine knowledge to the next level? The WSET Level 2 Award in Wines and Spirits qualification provides an industry standard introduction to the main styles of wines and spirits available to front-line staff involved in the service or sale of wine and spirits. This qualification aims to provide the product knowledge and skills in the storage and service of wines required to prepare a person for employment in wine hospitality or retail.
This qualification is recognized internationally in over 55 countries. Course topics include:

Factors influencing style
Grape varieties
Key wine producing regions of the world
Sparkling wines
Sweet wines and fortified wines
Spirits & liqueurs
Information & advice for customers & staff
Describing the characteristics of the principal wines of the world

Please note the registration cut off for this course is 24 August 2019.

Wine & Spirit Education Trust WSET Level 1
2018-09-11 08:30 - 16:30 | Brisbane (Venue TBC)
This qualification is ideal for people who don’t know much about wine and are keen to learn to increase their employment opportunities, or for their own personal interest. Employment opportunities where the WSET Level 1 Award in Wines would be very applicable include cafes and restaurants, wine bars, hotels and bottle shops.

Wine tasting is offered to adult students as part of this program. Students who are under 18 years of age or do not taste wine for health or religious reasons may still complete course requirements and obtain the qualification.

Please note the cut off date for this course is 27 August 2018.

Wine & Spirit Education Trust WSET Level 2
2018-09-12 08:30 - 2018-09-14 16:30 | Brisbane (Venue TBC)
Do you want to take your wine knowledge to the next level? The WSET Level 2 Award in Wines and Spirits qualification provides an industry standard introduction to the main styles of wines and spirits available to front-line staff involved in the service or sale of wine and spirits. This qualification aims to provide the product knowledge and skills in the storage and service of wines required to prepare a person for employment in wine hospitality or retail.
This qualification is recognized internationally in over 55 countries. Course topics include:

Factors influencing style
Grape varieties
Key wine producing regions of the world
Sparkling wines
Sweet wines and fortified wines
Spirits & liqueurs
Information & advice for customers & staff
Describing the characteristics of the principal wines of the world

Please note the cut off date for this course is 27 August 2018.

Wine & Spirit Education Trust WSET Level 3
2018-10-10 08:30 - 2018-10-12 16:30 | Cairns (Venue TBC)
For individuals seeking to delve deeper into the world of wines, this qualification provides a detailed understanding of grape growing and wine making. Upon completion you will be able to assess wines accurately, and use your understanding to confidently explain wine style and quality. You will learn….

the key factors in the production of wine: location, grape growing, winemaking, maturation and bottling
how these key factors influence the key characteristics of the principal still, sparkling and fortified wines of the world
how to apply your understanding to explain wine style and quality, and
how to taste wines, describe their characteristics and evaluate their quality at an advanced level

Please note the cut off for this course is 24 September 2018 and the second part of this course will be held on 7-8 November 2018.

Gateway Workshop Cairns
2018-10-15 09:00 - 12:00 | St Mary’s Catholic College Cairns, 53 Anderson Road, Woree, Queensland, 4868, Australia
The Food, Wine and Tourism Gateway Schools program is proud to bring you an exciting day filled with expert industry presenters to share their knowledge and industry experience to teachers and students. This event promises to provide you unrivalled insight into the food, wine and tourism industry. We will also be discussing the large amount of diverse career opportunities available in the industry and providing important ‘next steps’ on how to get a job or further education after leaving school.
Spaces are limited so please register for this event ASAP to avoid missing out.
Workshop format – rotating groups will see 4 industry speakers on the day each presenting for 40 minutes occurring simultaneously, teachers and students are encouraged to ask questions and engage with each speaker.
Chef Demonstration: Chef Nicolas Devic from C’est Bon
Barista Demonstration: Troy Furner, Managing Director of Blackbird Warehouse Cafe
Human Resource Expert: Bernadette from Accor Group
Tourism Industry Representative: William Enoch Tranb from CaPTA Group and a Tourism Qld Young Tourism Leader
To register please go to Eventbrite.

Gateway Day North Lakes
2018-10-15 10:00 - 14:00 | North Lakes State College, Cnr North Lakes Drive and Little Burke Street, North Lakes, Queensland, 4509, Australia
TEACHER PROFESSIONAL DEVELOPMENT
The Food, Wine and Tourism Gateway Schools program is proud to partner with North Lakes Sports Club and Chef Brenton Crook to bring you an in-depth look into the hospitality industry with regards to cooking, service and guest satisfaction to name a few. With your entry you are entitled to bring a deserving student to share and learn from this unique opportunity.
Join us in learning from one of our local restaurateurs:

You will learn industry expectations, challenges and working with customers.
Have the opportunity to get hands on in preparing a dish with our local Chef.

10.00am Meet Brenton Crook for Front of House overview and expections from staff.
10.30am Brenton will take you through a hands on cooking session while discussing kitchen management and operations, as well as useful industry tips.
12.30pm Lunch
1-2pm Chef Brenton will talk about his journey in becoming a Chef and end off with any questions.
A certificate of currency with the standards affected can also be provided.
Please wear closed shoes and preferably with tied up hair and long pants due to the event being held in a kitchen.
You can email gatewayschools@usq.edu.au with any questions or you can call 07 4685 5014.
To register please go to Eventbrite.
Please note that the cost listed is for registered Gateway Schools only. The cost for non Gateway Schools is $60pp plus booking fee and GST.

Gateway Workshop Rockhampton
2018-10-16 09:00 - 12:00 | North Rockhampton State High School, Berserker Street, North Rockhampton, Queensland, 4701, Australia
The Food, Wine and Tourism Gateway Schools program is proud to bring you an exciting day filled with expert industry presenters to share their knowledge and industry experience to teachers and students. This event promises to provide you unrivalled insight into the food, wine and tourism industry. We will also be discussing the large amount of diverse career opportunities available in the industry and providing important ‘next steps’ on how to get a job or further education after leaving school.
Spaces are limited so please register for this event ASAP to avoid missing out.
Workshop format – rotating groups will see 4 industry speakers on the day each presenting for 40 minutes occurring simultaneously, teachers and students are encouraged to ask questions and engage with each speaker.
Chef Demonstration: Chef Susan from Restaurant 95
Front of House and Barista: Janet from Restaurant 95 & Barista Ashley from the Two Professors
Human Resources: Jacob Barwick, Talent Acquisition Advisor from Star Group
Tourism Marketing: Zac Garven from Empire Apartment Hotel and Edge Apartment Hotel as well as being a Young Tourism Leader
To register please go to Eventbrite.

Gateway Workshop Townsville
2018-10-18 09:00 - 12:00 | Kirwan State High School, Hudson Street, Townsville, Australia
The Food, Wine and Tourism Gateway Schools program is proud to bring you an exciting day filled with expert industry presenters to share their knowledge and industry experience to teachers and students. This event promises to provide you unrivalled insight into the food, wine and tourism industry. We will also be discussing the large amount of diverse career opportunities available in the industry and providing important ‘next steps’ on how to get a job or further education after leaving school.
Spaces are limited so please register for this event ASAP to avoid missing out.
Workshop format – rotating groups will see 4 industry speakers on the day each presenting for 40 minutes occurring simultaneously, teachers and students are encouraged to ask questions and engage with each speaker.
Chef Demonstration: Chef Michael from A Touch of Salt
Event Management: Mark from A Touch of Salt
Human Resources: Sandra Smith from The Ville Resort
Tourism/Marketing Specialist: TBC an exciting and knowledgeable presenter currently being confirmed
To register please go to Eventbrite.

Wine & Spirit Education Trust WSET Level 1
2018-10-22 08:30 - 16:30 | North Rockhampton State High School, Berserker Street, North Rockhampton, Queensland, 4701, Australia
This qualification is ideal for people who don’t know much about wine and are keen to learn to increase their employment opportunities, or for their own personal interest. Employment opportunities where the WSET Level 1 Award in Wines would be very applicable include cafes and restaurants, wine bars, hotels and bottle shops.

Wine tasting is offered to adult students as part of this program. Students who are under 18 years of age or do not taste wine for health or religious reasons may still complete course requirements and obtain the qualification.

Please note the cut off date for this course is 5 October 2018.

Gateway Day: Tourism Brisbane
2018-10-22 09:30 - 14:30 | Qantas Holidays, Santos Place, Level 15, 32 Turbot Street, Brisbane City, Queensland, 4003, Australia
The Food, Wine and Tourism Gateway Schools program is proud to partner with Qantas Holidays, Kookaburra Cruises and Il Centro Restaurant for an amazing insight into the Tourism & Hospitality Industry.
Join us for a behind the scenes look at the Qantas Holidays Call Centre, Ticketing Department and Sales & Marketing Head Office and understand their distribution model of packaging and selling holidays to the public through wholesalers, retailers and director to consumer channels.
We then will make our way down to Eagle Street Pier to Kookaburra Cruises for a boat tour and chat with owner before heading to Il Centro Restaurant for lunch with guest speakers.
9.30am Morning Tea & Tour of Qantas Holidays
10-11am Meet & Greet with key QF staff to discuss their holiday package systems & models, graduate employment opportunities, etc.
12-12.30pm Kookaburra Boat Tour & Introduction of Showboat Cruises with Owner & Sales Team
1pm Lunch at Il Centro Restaurant with guest speakers Wayne Clift & Il Centro Head Chef & FOH Manager
A certificate of currency with the standards affected will also be provided for this day for auditing.
You can email gatewayschools@usq.edu.au with any questions or you can call 07 4685 5014.
To register please go to Eventbrite.
Please note that the cost listed is for registered Gateway Schools only. The cost for non Gateway Schools is $75pp plus booking fee and GST.

Wine & Spirit Education Trust WSET Level 2
2018-10-23 08:30 - 2018-10-25 16:30 | North Rockhampton State High School, Berserker Street, North Rockhampton, Queensland, 4701, Australia
Do you want to take your wine knowledge to the next level? The WSET Level 2 Award in Wines and Spirits qualification provides an industry standard introduction to the main styles of wines and spirits available to front-line staff involved in the service or sale of wine and spirits. This qualification aims to provide the product knowledge and skills in the storage and service of wines required to prepare a person for employment in wine hospitality or retail.
This qualification is recognized internationally in over 55 countries. Course topics include:

Factors influencing style
Grape varieties
Key wine producing regions of the world
Sparkling wines
Sweet wines and fortified wines
Spirits & liqueurs
Information & advice for customers & staff
Describing the characteristics of the principal wines of the world

Please note the cut off date for this course is 5 October 2018.

Cheesemaking Level 1 - soft cheeses
2018-11-17 10:00 - 16:00 | QCWT, 22 Caves Road, Stanthorpe, Qld, 4380, Australia
Take the mystery out of cheesemaking with this 100% hands on workshop.
Spend the day learning how to make Camembert, Feta, Mascarpone, Quark, Ricotta and Green Style Yoghurt with cheesemaking expert, Lyndall.
Cheese tastings and a delicious lunch in Varias Restaurant are included.
Enclosed shoes are required. Class sizes capped to provide intimate experience.
Lyndall started her food journey at a very young age becoming a vegetarian at 14. Sharing her lifetime of acquired knowledge of cheesemaking is what she loves to do. Lyndall gets excited that you can make beautiful cheese with so little equipment and looks forward to sharing her secrets.

Cheesemaking Level 2 - advanced hard cheese making
2018-11-18 10:00 - 16:00 | QCWT, 22 Caves Road, Stanthorpe, Qld, 4380, Australia
After mastering your soft cheeses, the advanced cheese making workshop will take your love of cheese one step further! Learn how to make:

Farm House Cheddar
Blue Vein
Havarti
Haloumi
Mozzarella

Add these delicious cheeses to your collection using all the same equipment used to make your soft cheeses.
Imagine serving your own creamy blue vein cheese with a cheeky port to finish your meal, or how good that pizza is going to taste with your own mozzarella and a little fresh basil. With the advanced cheese making workshop home made cheese just got a whole lot better.
Cheese tastings and a delicious lunch in Varias Restaurant are included.
Enclosed shoes are required. Class sizes capped to provide intimate experience.
Lyndall started her food journey at a very young age becoming a vegetarian at 14. Sharing her lifetime of acquired knowledge of cheesemaking is what she loves to do. Lyndall gets excited that you can make beautiful cheese with so little equipment and looks forward to sharing her secrets.

Gateway Day: Online Cooking Demo - Free
2018-11-19 10:00 - 11:30 | Online, Australia
The Gateway Schools to Food, Wine and Tourism Program is proud to partner with Varias Restaurant and Executive Chef Andrew Simpson, who will take you through the steps in creating and preparing a delicious chicken dish starting with a whole chicken and not wasting a thing, and focusing on using it all. Learn new skills and transfer that to your next lesson.
Chef Drew was QCWT’s inaugural Chef in 2007 and continues to dish up new, exciting and innovative dishes in Varias Restaurant and Cellar Door. Drew uses quality ingredients available in the region, showcasing our ‘local heroes’, the farmers and artisan producers of the Granite Belt. Varias Restaurant under the direction of Chef Drew has been awarded the Restaurant and Caterers Awards Best Restaurant in a Winery for four years running. Prior to joining the QCWT team, Chef Drew owned his own restaurants in Brisbane and on the Granite Belt and boasts 30 years in the industry.
This is an online event and the link to join the event will be sent to you after registration.
10am – Introduction
10.15am – Cooking Demonstration
11.15am – Q&A
11.30am – Conclusion
Technical Information: We will be using Zoom to deliver this as a webinar. Please arrange with your IT Department to have access to this software for this date. It may take a week or two to complete by the Education Department so please start now to avoid disappointment.
You can email gatewayschools@usq.edu.au with any questions or you can call 07 4685 5014.
To register please go to Eventbrite.

Wine & Spirit Education Trust WSET Level 1
2018-11-20 08:30 - 16:30 | Gold Coast (Venue TBC)
This qualification is ideal for people who don’t know much about wine and are keen to learn to increase their employment opportunities, or for their own personal interest. Employment opportunities where the WSET Level 1 Award in Wines would be very applicable include cafes and restaurants, wine bars, hotels and bottle shops.

Wine tasting is offered to adult students as part of this program. Students who are under 18 years of age or do not taste wine for health or religious reasons may still complete course requirements and obtain the qualification.

Please note the cut off date for this course is 2 November 2018.

Wine & Spirit Education Trust WSET Level 2
2018-11-21 08:30 - 2018-11-23 16:30 | Gold Coast (Venue TBC)
Do you want to take your wine knowledge to the next level? The WSET Level 2 Award in Wines and Spirits qualification provides an industry standard introduction to the main styles of wines and spirits available to front-line staff involved in the service or sale of wine and spirits. This qualification aims to provide the product knowledge and skills in the storage and service of wines required to prepare a person for employment in wine hospitality or retail.
This qualification is recognized internationally in over 55 countries. Course topics include:

Factors influencing style
Grape varieties
Key wine producing regions of the world
Sparkling wines
Sweet wines and fortified wines
Spirits & liqueurs
Information & advice for customers & staff
Describing the characteristics of the principal wines of the world

Please note the cut off date for this course is 5 November 2018.

QWIA Emerging Varieties Seminar
2018-11-21 09:00 - 15:00 | QCWT, 22 Caves Road, Stanthorpe, Qld, 4380, Australia
Program for the Day:
9:00am Commencement
9.30am Tony Hoare
Tony and wife Briony’s wine brand is based almost entirely on emerging varieties. Twelve years ago Tony and Briony started their little wine brand, Beach Road Wines. Their ambitions were modest: make some good value wine, sell it and make enough money to retire. Twelve years later they have done two out of the three with the last ambition still just a mirage.
10.30am Morning Tea
11am Nick Dry
Nick studied viticulture at Adelaide University and after graduation in 2001 spent time with Pernod Ricard in the Riverland and then the Phylloxera and Grape Industry Board working as the Rootstock Project Manager. For the last 10 years he has managed the Yalumba Nursery and during this time has developed an intimate understanding of the processes related to vine propagation and vine improvement. Nick is passionate in his belief that ‘Quality begins in the nursery through the selection of the most appropriate variety, clone and rootstock and by using high quality planting material’.
12pm Q&A
12.30pm Lunch
1.30pm Emerging variety wine tasting with over 30 varieties and open forum for questions presented by Mike Hayes, QWIA President
Participants are encouraged to bring emerging alternative variety wines to benchmark against wines on tasting.
3.30pm QWIA AGM

Wine & Spirit Education Trust WSET Level 3
2018-12-04 08:30 - 2018-12-06 16:30 | Brisbane (Venue TBC)
For individuals seeking to delve deeper into the world of wines, this qualification provides a detailed understanding of grape growing and wine making. Upon completion you will be able to assess wines accurately, and use your understanding to confidently explain wine style and quality. You will learn….

the key factors in the production of wine: location, grape growing, winemaking, maturation and bottling
how these key factors influence the key characteristics of the principal still, sparkling and fortified wines of the world
how to apply your understanding to explain wine style and quality, and
how to taste wines, describe their characteristics and evaluate their quality at an advanced level

Please note the cut off date for this course is 19 November 2018 and the second part of this course will be held on 19-20 January 2019.

Friday Street Food
2018-12-14 16:00 | QCWT, 22 Caves Road, Stanthorpe, Qld, 4380, Australia
Friday Night Street Food is the perfect way to have a Christmas celebration with friends. With the laid back vibe of live music, the ambience of the warm afternoons overlooking the vineyards and spring fed dam, amazing flavours and a relaxing drink there is no better way to spend a Friday evening leading up to the festive season.
Food. Live Music. Fully Licenced Bar. From 4pm.

Wine & Spirit Education Trust WSET Level 1
2019-02-04 08:30 - 16:30 | Brisbane (Venue TBC)
This qualification is ideal for people who don’t know much about wine and are keen to learn to increase their employment opportunities, or for their own personal interest. Employment opportunities where the WSET Level 1 Award in Wines would be very applicable include cafes and restaurants, wine bars, hotels and bottle shops.

Wine tasting is offered to adult students as part of this program. Students who are under 18 years of age or do not taste wine for health or religious reasons may still complete course requirements and obtain the qualification.

Please note the cut off date for this course is 18 January 2019.

Wine & Spirit Education Trust WSET Level 3
2019-02-05 08:30 - 2019-02-07 16:30 | Brisbane (Venue TBC)
For individuals seeking to delve deeper into the world of wines, this qualification provides a detailed understanding of grape growing and wine making. Upon completion you will be able to assess wines accurately, and use your understanding to confidently explain wine style and quality. You will learn….

the key factors in the production of wine: location, grape growing, winemaking, maturation and bottling
how these key factors influence the key characteristics of the principal still, sparkling and fortified wines of the world
how to apply your understanding to explain wine style and quality, and
how to taste wines, describe their characteristics and evaluate their quality at an advanced level

Please note the cut off date for this course is 1 February 2019 and the second part of this course will be held on 14-15 March 2019.

Barista Training
2019-02-11 09:00 - 12:00 | QCWT, 22 Caves Road, Stanthorpe, Qld, 4380, Australia
Learn the practical aspects of making and serving the perfect coffee.
Frothing milk, making espresso and other common variety café coffee orders and clean and maintain the coffee machine will be amongst the skills you take away from this hands-on 3hr non-accredited course.
The course will focus on the rules to ensure consistent, high quality production and presentation of the numerous styles of coffee regularly ordered today.
Kim Gallaway is the Front of House Supervisor and Trainer at the Queensland College of Wine Tourism. Kim is an industry professional with over 15 years hospitality experience.

SITSS00055 Responsible Service of Alcohol (RSA)
2019-02-13 09:00 - 15:00 | QCWT, 22 Caves Road, Stanthorpe, Qld, 4380, Australia
This Responsible Service of Alcohol course covers the skill and knowledge requirements common to all States and Territories for RSA. Some legislative requirements and knowledge will differ across borders, however you will learn to:

Understand your obligations under the law
Identify customers to whom alcohol service may be refused
Responsibly assist customers to drink within appropriate limits
Assist alcohol affected customers
Refuse service to customers in a professional manner

Upon the successful completion of this course students will receive a nationally recognised Statement of Attainment – SITSS00055 Responsible Service of Alcohol.

SITSS00050 Food Handling
2019-02-14 09:00 - 12:00 | QCWT, 22 Caves Road, Stanthorpe, Qld, 4380, Australia
This course is for people handling food in a café, restaurant, school canteen, hotel, supermarkets, fast food outlet, sandwich shop, catering operations or other food retail outlets, under supervision.
Upon the successful completion of this course students will receive a nationally recognised Statement of Attainment – SITSS00050 Food Handling.
